| 2.1 |
The competition is open to all residents of the United Kingdom, which comprises England, Northern Ireland, Scotland, and Wales. Jersey, Guernsey, and the Isle of Man are not part of the United Kingdom for these purposes. MWUK (trading as Alexandra) reserves the right of ask competition winners for proof of UK residency and if a competition winner is unable to prove their residency to MWUK (trading as Alexandra)'s satisfaction (i.e. prove that they are physically present in the UK for 183 days or more in the previous or current UK tax year), MWUK (trading as Alexandra) reserves the right to select an alternative winner. Entrants of competitions must be 18 years of age or older to be eligible to claim any prize, discount, or benefit associated to a competition.
Employees and members of their immediate families (including any live-in partner or household member) of any of the following may not enter:
- Organisations associated to or with MWUK (trading as Alexandra);
- Any organisation involved in the implementation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries;
- Any organisation involved in any capacity in the production or sponsorship of a competition, promotion, or benefit to which the competition relates.
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| 2.2 |
The opening and closing dates and times for entries are as indicated in the competition details. Any entries received before the opening date and time and after the closing date and time of the competition will be invalid and will not be entered into the competition.
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| 2.3 |
Where the competition details specifies a minimum or maximum age limit MWUK (trading as Alexandra) reserves the right to ask for proof of age and in all competitions evidence to verify the identity of an entrant at any time, and may use any channels and methods available to carry out checks of any details provided. Entrants may only enter the competition in their own name.
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| 2.4 |
Any limit on the number of entries a person, premises, or organisation may make will be clearly stated in the competition details. Entries received in excess of this limit will be invalid and will not be entered into the competition.
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| 2.5 |
Where indicated in the competition details, some competitions are only open to registered users of the alexandra.co.uk website. There is no charge for registration on the alexandra.co.uk website.
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| 2.6 |
By entering the competition entrants warrant that all information submitted by them is true, current, and complete. Entrants also warrant that they are the copyright owners of any copyright works submitted, for example photographs and drawings, and MWUK (trading as Alexandra)'s use of such submissions will not infringe the rights of any third party.
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| 2.7 |
Entry to any competition may only be made through the applicable method(s) indicated in the competition details. Not all of the methods of entry that follow may be available for entry to every competition. The following terms and conditions will apply where the method is indicated as being available in the competition details. Where entrants pay an entry fee, they must have the permission of the bill payer before entering. Entries without the permission of the bill payer will be invalid.
- Internet entry
Internet entrants are required to follow the instructions on the website as indicated in the competition details. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details. Internet entrants may be required to supply their first name, last name, email address, contact telephone number and/or any other details in order for their entry to valid. In the event that entrants are required to pay to enter online, entrants will need to use the relevant payment service indicated in the competition details, and may need to open an account and register to pay for online entry to the competition. Online entry costs will be as indicated in the competition details. Entrants must read and accept the terms and conditions relating to the online entry pay service before proceeding with such a web entry.
- Email entry
Email entrants may enter the competition by sending an email with the information indicated in the competition details and to the email address stated. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details. There is no charge for email entries.
- Social network sites entry
Social Network Site entrants may enter the competition by responding with the information indicated in the competition details by posting their answer within their comment. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details. There is no charge for such entries.
- Phone entry
Phone entrants are required to call the phone number as indicated in the competition details. The charge per call will be as indicated in the competition details and is based on the cost of a call from a BT fixed network line. The cost of entering from other networks will vary and from mobiles will cost considerably more. It is the entrant's responsibility to check the cost of their call before entering. Once the telephone number is dialled and the entrant is connected they will be charged the cost of entry (together with any applicable alternative network or mobile operators' charge). Please contact your phone network for details of any associated costs that can be incurred. Phone entries received after the notified competition closing date and time will not be valid. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details.
- Text message entry
Text message entrants are required to send a text to the shortcode or number as indicated in the competition details. Text messages received by MWUK (trading as Alexandra) will be charged at the standard operator rate, which will vary depending on the entrant's mobile network provider. When a text message is received from MWUK (trading as Alexandra), sent to the same mobile phone from which the answer was sent, acknowledging receipt of the entry (a "Text Acknowledgement"), this will result in the entrant being charged the charge stated in the competition details. Please check with the relevant mobile network provider what standard network charge will apply. In the event that the entrant has insufficient funds, credits or capacity on their handset (as applicable) for the Text Acknowledgement to be successfully sent by MWUK (trading as Alexandra) and received by the entrant within 72 hours of the original entry being received by MWUK (trading as Alexandra), the relevant entry will be deemed ineligible and will not be accepted.
Entries sent by text message which are received after the stated competition closing date and time will be invalid and will not be entered into the competition. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details. The entrant will not be entitled to a refund of the standard network charge imposed by the entrant's mobile network when they entered the competition by text message.
Text message entries received after the notified competition closing time will not be valid. MWUK (trading as Alexandra) accepts no liability for any text message entry charges incurred regardless of whether the entry is received before the competition closing time. SMS entrants will receive a SMS confirmation text message of their entry, which may include information about the competition, related suppliers or other services relating to the competition and/or MWUK (trading as Alexandra).
- Postal entry
Postal entrants may be required to send their answer, first name, last name, postal address, email address and a contact telephone number (or such contact details as are requested in the competition details) to the postal address indicated in the competition details in order for their entry to be valid. Entries should be sent either on a postcard, or and/or in a sealed envelope. Entries received in any other form may be deemed invalid. MWUK (trading as Alexandra) reserve the right to not communicate to entrants that they have been successfully entered into any competition. Competitions where confirmation will be offered shall have so stated in the competition details.
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| 2.8 |
Neither MWUK (trading as Alexandra) nor its servants, agents, nor any other party or organisation involved in the management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries involved in the competition will accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by software used by MWUK (trading as Alexandra)or any third party), virus, bugs, or other causes outside its control.
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| 2.9 |
Entrants may enter as many times as they like unless otherwise indicated in the competition details but no more than one prize per person per organisation / individual will be awarded.
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| 2.10 |
Entries submitted through agents, a third party or in bulk (i.e. more entries than physically possible in the time available without the immoral use of software or other devices designed to make automated entries or, in the case of postal entries, more than one entry submitted under the same postage stamp) will not be valid.
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| 2.11 |
An entry to the competition will be deemed to be an invalid entry where an entrant has evaded payment of any applicable entry charges when entering the competition or, in the case of postal entry, has failed to pay and affix the correct postal charges.
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| 2.12 |
Any entries which are incomplete, incorrect, inaudible, incomprehensible, or not received by MWUK (trading as Alexandra) will be void.
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| 2.13 |
In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of the entry or any answers given by entrants, or the function of any part of the competition, postal, network or phone system, the decision of MWUK (trading as Alexandra) shall be final and no correspondence will be entered into.
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| 2.14 |
MWUK (trading as Alexandra) reserves the right to exclude any entry from a competition if it has been effected by deliverability issues outside of MWUK (trading as Alexandra)’s control.
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| 2.15 |
MWUK (trading as Alexandra) will not be liable to reimburse any expenses incurred in making an entry in any competition. Where MWUK (trading as Alexandra) decides in its sole discretion that an entrant is eligible for a refund, eligibility for refunds will be notified to relevant entrants. MWUK (trading as Alexandra) reserves the right to refuse to refund any messages where it suspects dishonest or fraudulent conduct on the sender’s part or where the entrant has not complied with the rules of the competition (for example, in exceeding the maximum number of entries as stated in the competition details).
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