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Returns policy


We hope you will be happy with our products. In the unlikely event that you are not satisfied with your order, please follow the checklist to ensure fast processing of your credit.

For a full credit, your unwanted items should be returned:

  • Unworn
  • Postage paid
  • Within 15 days of receipt
  • With reason for return
  • With blue copy of dispatch note quoting the invoice number and stating the reason for return

 

You can order alternative garments separately in the usual way.

Please click here to view our terms & conditions.

© 2010 Alexandra plc. All images used on this website are the property of Alexandra plc and may not be copied or re produced without the written permission of Alexandra plc.
 
Robert N Lewis, Robert J Hunt and Derek A Howell have been appointed as joint administrators of Alexandra plc to manage its affairs, business and property as its agents, without personal liability. All are licensed in the United Kingdom to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.