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Help

Common questions:
1)      How do I create an account?
2)      How do I login to my account?
3)      What do I do if I have forgotten my password?
4)      How do I change my password?
5)      How do I amend my contact preferences?
6)      How do I edit my addresses?

 

How do I create an account?
1)      Click on the ‘Login / register’ link at the top of the page to open the login / register pop up
2)      Click on the ‘Register’ button to go to the ‘Create an Account’ page
3)      Fill in all of the relevant details on the form
4)      Click the ‘Create Account’ button to create your account and to be taken to the ‘My Account’ page


How do I login to my account?
1)      Click on the ‘Login / register’ link at the top of the page to open the login / register pop up
2)      Enter your email address and password
3)      Click on the ‘Login’ button
4)      You will now be taken to the ‘My Account’ page


What do I do if I have forgotten my password?
1)      Click on the ‘Login / register’ link at the top of the page to open the login / register pop up
2)      Click on the ‘Forgotten Your Password’ link
3)      You will now be taken to the ‘Forgotten Your Password’ page
4)      Enter your email address
5)      Click the ‘Submit’ button
6)      An email will be sent to the email address entered to reset the password associated to it and you will be taken to the ‘Login or Create an Account’ page
7)      Open your email inbox, find the relevant email and click on the link to reset your password


How do I change my password?

1)      Login to your account via the ‘Login / register’ link at the top of the page
2)      You will now be taken to the ‘My Account’ page
3)      Click on the ‘Edit My Details’ link
4)      You will now be taken to the ‘Edit Details’ page
5)      Enter your current password in the ‘Change Password’ section
6)      Enter your desired password and confirm by entering it again
7)      Click the ‘ Save Password’ button
8)      Your changes will now be saved and you will be taken to the ‘My Account’ page


How do I amend my contact preferences?
1)      Login to your account via the ‘Login / register’ link at the top of the page
2)      You will now be taken to the ‘My Account’ page
3)      Click on the ‘Edit My Details’ link
4)      You will now be taken to the ‘Edit Details’ page
5)      Amend your contact preferences in the ‘Contact Preferences’ section
6)      Click the ‘Save Changes’ button

 

How do I edit my addresses?
1)      Login to your account via the ‘Login / register’ link at the top of the page
2)      You will now be taken to the ‘My Account’ page
3)      Click on the ‘Manage Addresses’ link
4)      You will now be taken to the ‘Manage Addresses’ page
5)      You will now see a list of all of the addresses associated to your account
6)      Click on the ‘Edit’ link below the address you want to edit
7)      You will now be taken to the ‘Edit Address’ page
8)      Amend the details that you want to change
9)      Click the ‘Save Address’ button