With a credit account, you can:

  • Pay for items up to your monthly credit limit
  • No need to enter credit card details at the checkout, select ‘Pay on Account’
  • You will have up to 30 days to pay off each invoice.

To apply, you will need:

  • Company name, registered company number and VAT number (if you are not a limited company)
  • Company’s Registered address and contact details
  • Invoice address
  • Payment address (address from where payments will be made)
  • Details of your ultimate holding company (if applicable)

Please allow up to 5 days for credit references to be obtained.


  1. If you have not already done so, sign in or create an account

  2. From your Account, select Account Home and click on 'Why not apply for a credit account'?
    OR click the Apply for a credit account button below on this page

  3. Complete the application form.

  4. Your completed form will be emailed to the 'send to' email on your form.

  5. Please print, sign, scan and return the signed form:

    by email: credit.control@alexandra.co.uk
    by post (UK):  Alexandra, Midland Way, Thornbury, Bristol, BS35 2NT 
    by post (ROI):  Alexandra Ireland, 12A Balloo Avenue, Bangor, BT19 7QT  

  6. Please keep a copy of your application form for your records. It will not be available from your online account.

  7. Allow up to 5 days for credit references to be performed.

  8. If approved you will see a credit limit appear in your online account. If we are not able to approve your credit application, we will send you an email notifying you of this decision.