How long will it take to receive my order?

Standard Delivery

• Delivery usually within 2-4 working days (5-10 for embroidery)

• Mainland UK 

• Highlands and Islands (can take an extra day)

• Northern Ireland (can take an extra day)

Free UK Delivery on all orders over £85 (excluding VAT). This covers all UK postcodes, including Northern Ireland, Highlands, and Islands - please note, personalisation costs are excluded from the total amount, to qualify for free delivery the total product value must be over £85 ex VAT  

For Channel Island orders, please email: orders@alexandra.co.uk

Please note, when orders are dispatched from our warehouse, an order is not guaranteed to be delivered in one single parcel. Items may be sent in multiple parcels and may include multiple delivery dates.

Head to the returns page for information regarding returning your item(s) and refunds.

If you have any queries around your order or stock availability, please contact us via email or use our Live Chat service.