Cookie Policy

Alexandra Cookie Policy 

  1. What are cookies?
  2. Why do we use cookies?
  3. First and third-party cookies
  4. Session and persistent cookies
  5. The cookies we use
  6. How do I change or turn off my cookie settings?
  7. Privacy – Your Data
  8. Changes to this cookie policy

1. What are cookies? 

Cookies are small text files that are stored on your computer, phone, or other web-enabled device. Cookies can allow a website to recognise a user’s device and help your internet browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits. Cookies cannot harm your computer. 

2. Why do we use cookies?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse and allows us to improve our site.

3. First and third-party cookies: 
First party cookies are determined by us as the website owner so that we can enhance security and to improve our service and products for better customer experience.  

We use the following cookies: 

  • Operational cookies: 
    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping basket or make use of e-billing services. 
     
  • Analytical or performance cookies: 
    These cookies allow us to understand the frequency and volume of our website users, as well as website visitor behaviour. This helps us to improve the way our website works by ensuring that users find what they are looking for easily. 
     
  • Personalisation cookies: 
    These cookies are used to recognise you when you return to our website. We can personalise your experience and remember your preferences (for example, your choice of currency or language). 

            Third-party cookies: 

             Third party cookies are present on our website via another organisation (outlined below). These third-party cookies enable us to learn more about our customers, so that we                 can provide a more personalised experience. 

  • Targeting cookies: 
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. 4. Session and persistent cookies:
    This explains how long a cookie will last for.  

Session cookies only last during your visit to a particular website. When you close your web browser, they are deleted.  

Persistent cookies remain on your device after you have closed your web browser. They can be used for a variety of purposes, e.g. remembering your login details or preferences. 

 
We will obtain your active and unambiguous consent to any cookies, other than those which are strictly necessary for the operation of our website (see 3‘Operational cookies), before placing those cookies.  
 

           5. The cookies we use: 

The table below lists the cookies we and collect what information they store:  

Cookie Name 

Category 

Provider

Expire Days

Expire Description

Cookie Purpose

__webmonitoring_RateThrottler_history_hourlyRate Unclassified alexandra.co.uk 0 Persistent  
_uetsid Marketing alexandra.co.uk 0 Persistent Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 
_uetsid_exp Marketing alexandra.co.uk 0 Persistent Contains the expiry-date for the cookie with corresponding name. 
_uetvid Marketing alexandra.co.uk 0 Persistent Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 
_uetvid_exp Marketing alexandra.co.uk 0 Persistent Contains the expiry-date for the cookie with corresponding name. 
2c.cId Marketing alexandra.co.uk 1459 4 years Determines which products the user has viewed, allowing the website to promote related products. 
cobrowse-storage_expiration-58027874 Marketing lpsnmedia.net 0 Session  
CookieConsent Necessary alexandra.co.uk 365 1 year Stores the user's cookie consent state for the current domain
form_key Necessary alexandra.co.uk 1 1 day Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.   
IDE Marketing doubleclick.net 389 1 year Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
JSESSIONID Necessary nr-data.net 0 Session Preserves users states across page requests.
lpLastVisit-# Statistics alexandra.co.uk 0 Persistent Used by LivePerson real time messaging platform to store the timestamp of the user's last visit.
LPSecureStorage#lpSS Necessary lpsnmedia.net 0 Persistent Preserves the visitor's session state across page requests.
LPSecureStorage#lpSS Necessary alexandra.co.uk 0 Persistent Preserves the visitor's session state across page requests.
LPSessionID Necessary lo.v.liveperson.net 1 1 day Preserves the visitor's session state across page requests. For LivePerson chat
lpTabId Preferences alexandra.co.uk 0 Session Used by LivePerson real time messaging platform to identify the active message tab.
lpTestCookie# Preferences lpsnmedia.net 0 Session Used to check if the user's browser supports cookies.
lpTestCookie# Preferences alexandra.co.uk 0 Session Used to check if the user's browser supports cookies.
lpUnifiedWindow-storage_expiration-58027874 Marketing lpsnmedia.net 0 Persistent  
LPVisitorID Statistics lo.v.liveperson.net 1 1 day Used by LivePerson real time messaging platform to recognize the visitor on returning visits.
mage-banners-cache-storage Necessary alexandra.co.uk 1 1 day This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
mage-banners-cache-timeout Necessary alexandra.co.uk 0 Persistent This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
mage-cache-sessid Necessary alexandra.co.uk 1 1 day This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.  
mage-cache-storage Necessary alexandra.co.uk 1 1 day This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.  
mage-cache-storage Necessary alexandra.co.uk 0 Persistent Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser.
mage-cache-storage-section-invalidation Necessary alexandra.co.uk 1 1 day This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.  
mage-cache-storage-section-invalidation Necessary alexandra.co.uk 0 Persistent Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser.
mage-cache-timeout Necessary alexandra.co.uk 0 Persistent This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
mage-messages Necessary alexandra.co.uk 1 1 day Necessary for the functionality of the website's chat-box function. 
mage-translation-file-version Necessary alexandra.co.uk 0 Session Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
mage-translation-file-version Necessary alexandra.co.uk 0 Persistent Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
mage-translation-storage Necessary mcprod.alexandra.co.uk 0 Persistent Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
mage-translation-storage Necessary alexandra.co.uk 0 Session Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
MUID Marketing bing.com 389 1 year Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
NID Marketing google.com 182 6 months Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
NOSTO_SESSION Marketing connect.nosto.com 1 1 day This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. 
nosto-product-push# Unclassified alexandra.co.uk 0 Session  
nostojs Marketing alexandra.co.uk 1459 4 years Determines which products the user has viewed, allowing the website to promote related products. 
PHPSESSID Necessary alexandra.co.uk 1 1 day Preserves user session state across page requests.
price_display_preference Unclassified alexandra.co.uk 0 Session  
private_content_version Necessary alexandra.co.uk 3649 10 years This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
product_data_storage Necessary alexandra.co.uk 0 Persistent Necessary for the compare-products function on the website.  
product_data_storage Statistics alexandra.co.uk 1 1 day Determines which products the user has viewed, allowing the website to promote related products. 
rc::a Necessary google.com 0 Persistent This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
rc::b Necessary google.com 0 Session This cookie is used to distinguish between humans and bots. 
rc::c Necessary google.com 0 Session This cookie is used to distinguish between humans and bots. 
recently_compared_product Necessary alexandra.co.uk 1 1 day Necessary for the compare-products function on the website.  
recently_compared_product Marketing alexandra.co.uk 0 Persistent This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. 
recently_compared_product_previous Statistics alexandra.co.uk 1 1 day Necessary for the compare-products function on the website.  
recently_compared_product_previous Marketing alexandra.co.uk 0 Persistent Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
recently_viewed_product Statistics alexandra.co.uk 1 1 day Determines which products the user has viewed, allowing the website to promote related products. 
recently_viewed_product Marketing alexandra.co.uk 0 Persistent Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
recently_viewed_product_previous Marketing alexandra.co.uk 1 1 day Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
recently_viewed_product_previous Marketing alexandra.co.uk 0 Persistent Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
section_data_ids Preferences alexandra.co.uk 1 1 day Used in context with the shopping cart functionality. Remembers any wish-list products and visitor credentials when checking out. 
test_cookie Marketing doubleclick.net 1 1 day Used to check if the user's browser supports cookies.
unAuthMessaging-storage_expiration-58027874 Marketing lpsnmedia.net 0 Persistent Used by LivePerson to secure chat information.
VISITOR_INFO1_LIVE Marketing youtube.com 179 179 days Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
X-Magento-Vary Necessary alexandra.co.uk 1 1 day This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
YSC Marketing youtube.com 0 Session Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt-remote-cast-installed Marketing youtube.com 0 Session Stores the user's video player preferences using embedded YouTube video
yt-remote-connected-devices Marketing youtube.com 0 Persistent Stores the user's video player preferences using embedded YouTube video
yt-remote-device-id Marketing youtube.com 0 Persistent Stores the user's video player preferences using embedded YouTube video
yt-remote-fast-check-period Marketing youtube.com 0 Session Stores the user's video player preferences using embedded YouTube video
yt-remote-session-app Marketing youtube.com 0 Session Stores the user's video player preferences using embedded YouTube video
yt-remote-session-name Marketing youtube.com 0 Session Stores the user's video player preferences using embedded YouTube video

 

6. How do I change or turn off my cookie settings? 

You can manage your cookie settings any time you visit our website. 
 
You can turn off cookies using your browser settings, however, please be aware that you will not benefit from the full online shopping experience if you disable ‘Necessary’ cookies.   

Please note that these links are for external websites outlining each website browsers’ cookie setting information. Alexandra is not responsible for the cookies set on these websites.  

Email cookies: 
 
If you do not want to accept cookies from our marketing emails, there are ways to manage this. In your email settings you can choose not to enable downloading of images from emails. You can also avoid clicking on any link in the email 

 
Please note that depending on your email or browser settings, cookies within an email may be automatically accepted by youe.g. if they are from email addresses in your address book or safe senders list. Please refer to your email browser or device instructions for more information on this. 

7. Privacy: 

MI HUB Limited t/a Alexandra is committed to protecting and respecting your privacy. If you have any questions about the data held about you, please refer to our privacy policy  

8. Changes to this cookie policy: 

We will occasionally update this cookie policy in line with any changes made in our working processes and services 
 
Please contact us if you have any questions or queries about our current cookie settings.